Meya is a chatbot platform designed for building and deploying sophisticated customer support solutions. It offers a unique blend of low-code and custom coding capabilities, targeting developers who need flexibility and control.
Key features include:
- BFML and Python Support: Build flows and components using BFML (a YAML-based language) or Python for complex logic.
- Integrated Chat UI: Includes an advanced mobile and web chat UI, customizable with widgets and settings.
- Extensibility: Connect to any system via APIs, integrate with NLU engines like Dialogflow and Wit.ai, and leverage analytics tools.
- DevOps Workflow: Supports web console or local IDE coding, GitHub Actions for deployments, and customizable app image builds.
- Batteries Included: Offers triggers, flows, components, user DB, sensitive data encryption, and a secrets vault.
Meya's platform is suited for use cases such as e-commerce support, internet service assistance, and financial services, providing tools for automating customer interactions and integrating with existing support systems.
